1. Eligible Devices:

• We accept Apple Watches with cosmetic damage, such as cracked or broken screens.

• Devices with issues such as a dead screen or any other condition where the functionality cannot be immediately determined will require additional testing before finalizing the buyback. This may extend the processing time.

2. iCloud and Activation Lock:

• The Apple Watch must be unlinked from your iCloud account before the buyback process can proceed. We will not accept devices still linked to iCloud, as they will be considered Activation Locked.

• Ensure that the “Find My” feature is turned off and that the device is fully removed from your Apple ID. Failure to do so will void the buyback process.

3. Passcode:

• Any screen passcodes or other security locks must be removed prior to sending the device. Devices with locked screens will not be accepted until they are unlocked.

4. Further Testing:

• For Apple Watches that cannot be powered on or where the damage prevents us from fully assessing the device, we reserve the right to perform additional testing. This may include checking internal components, connectivity, or battery status. The buyback offer will be finalized only after these tests are completed.

5. Offer Finalization:

• Once all tests are completed, we will provide you with a credit note.

6. Shipping:

• You are responsible for shipping the Apple Watch to us. We will not be liable for any damage or loss during transit, so please ensure the device is securely packaged.